1. Home
  2. Privacy Policy
Privacy Policy

Hi774 Privacy Policy — Your data is safe with us

Your personal information on hi774 is stored with the highest level of security. We never sell your data or share it with unauthorized third parties.

Last Updated: January 2026
SSL Encrypted Protection
All your data is protected with 256-bit SSL encryption, ensuring bank-grade security.
256-bit
SSL Encryption
0%
Sale of Data to Third Parties
24/7
Security Monitoring
GDPR
Agreed Privacy Standards

How We Protect Your Data

A quick overview of the key pillars of hi774's Privacy Policy

Encrypted Data Storage

At hi774, all your personal and financial data is secured with industry-standard 256-bit SSL encryption — completely unreadable to hackers or any third party.

Data Is Never Sold

Hi774 never sells your name, phone number, email, or any other personal information to third parties. Your data is not shared with anyone except where required by law.

Your Data, Your Control

You have the right to view, correct, or request deletion of your stored data at any time. Our support team will respond within 48 hours.

Cookie Controls

Hi774 uses only necessary cookies that enhance your gaming experience. Your consent is obtained before any analytics cookies are used.

Secure Cloud Servers

Our servers are hosted in internationally certified data centers with round-the-clock security monitoring. Regular security audits are conducted.

GDPR-Compliant Policy

Hi774's Privacy Policy is built in line with international GDPR standards. We follow global best practices to keep your data safe.

Table of Contents

1 Introduction

Hi774 is a trusted, licensed online gaming platform in Bangladesh. We believe every member's personal information deserves to be handled with the utmost care and responsibility. This Privacy Policy explains what information hi774 collects, why it is collected, how it is stored, and the circumstances under which it may be shared with third parties.

This Privacy Policy applies to all hi774 services — including the website, mobile app, live chat support, and other digital channels. By using the hi774 platform, you are deemed to have accepted this Privacy Policy.

In brief: hi774 respects your data. We only collect what is necessary, keep it secure, and never sell it.

This policy may be updated at any time. Members will be notified of significant changes. We recommend checking this page regularly.

2 What Information We Collect

Hi774 may collect your information in three ways — directly from what you provide, automatically through your use of the platform, and from third parties.

Data Type Example Purpose
Identity Information Name, date of birth, NID number KYC Verification & Age Confirmation
Contact Information Phone number, email address Account Communications & Security Alerts
Financial Information BKash/Nagad/Rocket number, transaction history Payment Processing & Fraud Prevention
Technical Information IP address, device type, browser Security Monitoring & Experience Improvement
Behavioral Data Gaming activity, betting patterns Responsible Gaming Monitoring
Communication Logs Live chat and email support history Service improvement and dispute resolution
Please note: hi774 never collects — or needs — your full bank account number, password, or PIN. If anyone asks for this information, treat it as a fraud attempt.

3 How Your Information Is Used

Hi774 uses the information it collects only for specific, legitimate purposes. The key use cases are outlined below:

  • Account Management: Your information is required for registration, login, password reset, and account security.
  • KYC & Age Verification: Verifying the identity of every member is mandatory under international licensing requirements.
  • Payment Processing: Financial information is required to process deposits and withdrawals accurately.
  • Customer Support: Your contact details and transaction history are used to properly resolve any complaints or queries you raise.
  • Fraud Prevention: Behavioral data is analyzed to detect multiple accounts or suspicious activity.
  • Responsible Gaming: Members showing signs of excessive gaming are identified and offered timely support.
  • Legal Compliance: Certain data must be retained to meet regulatory compliance requirements.
  • Promotional Communications: You may receive information about bonuses and special offers, and you can unsubscribe at any time.

Hi774 never sells your data to advertisers or shares it with third parties for profiling purposes.

4 When Information Is Shared

Hi774 may share your information with third parties only in very limited circumstances. In every case, the protection of your data is ensured.

  • Payment Provider: Mobile banking services like bKash, Nagad, and Rocket receive only the minimum information necessary to process transactions.
  • KYC Verification Services: Licensed third-party services may be used for identity verification, and they are held to the same privacy standards.
  • Legal Authorities: Information will be disclosed in compliance with valid court orders or directions from regulatory authorities.
  • Fraud Prevention Network: Certain anonymized data may be shared to support international gaming fraud prevention efforts.
Important: hi774 never sells or rents your personal information to advertisers, marketing companies, or other gaming platforms.

All third-party data-sharing agreements include data protection clauses. Recipients may only use the information for the specified purpose.

5 Data Security

Hi774 uses multiple layers of security to protect your data. Our security practices are regularly reviewed and updated in line with international standards.

  • SSL/TLS Encryption: All communication between your browser and our servers is secured with 256-bit encryption.
  • Two-Factor Authentication (2FA): OTP verification is enabled as an additional security layer at login.
  • Firewall Protection: Advanced firewall and intrusion detection systems protect our servers from cyber attacks.
  • Security Audits: Regular third-party security audits (penetration testing) are conducted.
  • Staff Training: hi774 staff receive regular data protection training and are granted access only to the information they need.
  • Backup System: Regular encrypted backups are maintained to protect against data loss.
Stay vigilant: While hi774 maintains strong security measures, it is equally important that you keep your password confidential, avoid logging in over public Wi-Fi, and refrain from clicking suspicious links.

In the event of a security incident such as a data breach, hi774 will notify affected members as quickly as possible and take all necessary steps.

6 Cookie Policy

Hi774's website and app use cookies and similar tracking technologies. Cookies are small text files stored on your device that help improve platform functionality.

Cookie Type Purpose Consent Required?
Essential Cookies Maintaining Login Sessions & Security No (Automatic)
Functional Cookies Remembering language and game preferences Yes
Analytics Cookies Platform Performance Monitoring Yes
Security Cookies Preventing Fraudulent Logins No (Automatic)

You can disable non-essential cookies at any time through your browser settings. Keep in mind that turning off certain cookies may affect the functionality of some platform features.

7 Data Retention Period

Hi774 does not retain your data longer than necessary. However, certain information must be kept for a defined period to meet legal and regulatory requirements.

  • Account Information: For the duration the account is active, and up to 5 years after closure.
  • Financial Transaction Records: At least 5 years, in accordance with international AML regulations.
  • KYC Documents: Up to 5 years from the date of verification.
  • Communication Logs: Up to 2 years from the date of the support interaction.
  • Cookie Data: Between 1 day and 1 year, depending on the type of cookie.

Once the designated retention period expires, your data will be securely deleted or anonymized.

8 Your Rights

As a hi774 member, you have the following rights regarding your personal information:

Right to Access
You can request to know what information hi774 holds about you.
Right to Rectification
You can request corrections to any inaccurate or outdated information.
Right to Erasure
You may request deletion of your data unless we are required to retain it by law.
Right to Restrict Processing
In certain circumstances, you can request that the use of your data be restricted.
Right to Data Portability
You may request your data in a structured, commonly used, and machine-readable format.
Right to Object
You may object to your data being used for marketing or profiling purposes.
To exercise your rights: To exercise any of your rights support@hi774.bizEmail us. We aim to respond within 48 hours and will complete your request within 30 days.

9 Protection of Minors

Hi774 strictly prohibits anyone under 18 from using the platform. We do not knowingly collect or store data from minors.

  • Age is verified at registration, and a government-issued ID is required to confirm age during the KYC process.
  • If any member is found to be under 18, their account will be immediately suspended and all associated data will be deleted.
  • If you believe your child has registered on hi774, please contact us immediately.
Please Note: Responsible gaming is a core principle at hi774. We are fully committed to protecting minors. For more information, please visit our Responsible Gaming View page.

10 Policy Updates

Hi774 may update this Privacy Policy from time to time, due to new legal requirements, new platform features, or security improvements.

  • Minor Changes: You will be notified via an updated "Last Updated" date at the top of the page.
  • Significant Changes: Members will be notified in advance via email or platform notification.
  • Major Changes: Where changes materially affect your rights, we will obtain your consent anew.

Continued use of the platform after any changes constitutes your acceptance of the updated policy. We recommend reviewing this page on a regular basis.

11 Contact

If you have any questions, complaints, or requests regarding this Privacy Policy or your personal data, please contact us:

Our Commitment: hi774 treats your privacy as its highest priority. We take all data-related requests seriously and aim to respond within 48 hours.

Your data is protected — join hi774 today

Your privacy is fully protected at hi774. Play with peace of mind — backed by SSL encryption, KYC verification, and 24/7 security monitoring. Instant payments via bKash, Nagad, and Rocket — completely trustworthy.

Register Login
বাংলা